Access Bank PLC has been named the 2024 Best Digital Award Winner in the Commercial Banks Category at the Digital Jurist Awards, organized by Phillips Consulting (pcl.).
In addition to this top honour, the Bank also
secured the Best Website Award, achieving an impressive score of 201 points for
its engaging and user-friendly digital experience. Access Bank’s cumulative
score of 380 points reflects its excellence across digital touchpoints,
including its website, web portal, mobile app, and social media.
Commenting on the recognition, Amaechi Okobi, Chief Communications Officer of Access Holdings PLC, said, “We are honoured to receive the Best Digital and Best Website Awards at this year’s Digital Jurist Awards. At Access, our focus on digital innovation is driven by our commitment to deliver seamless, secure, and customer-centric solutions across all touchpoints. This recognition validates our ongoing efforts to enhance our digital platforms, making financial services more accessible and efficient for our customers. We thank Phillips Consulting for recognising our efforts and will continue to raise the bar in digital excellence.”
Phillips Consulting has long served as a
development partner to Nigerian financial institutions and other organisations
with an online presence. Leveraging its proprietary Digital Jurist platform,
the firm has conducted assessments of digital touchpoints in various sectors,
from financial services and insurance to telecommunications and government
agencies, over the past 17 years. Originally established as Web Jurist®, the
platform was reimagined as Digital Jurist to assess new and diversified digital
channels in the evolving digital economy. Digital Jurist’s evaluation framework
examines a range of factors, including user experience, accessibility,
performance, functionality, security, customer service, support, marketing, and
content engagement across digital platforms.
These awards reinforce Access Bank's leadership in
digital banking, adding to recent accolades including 2024 Best Digital Bank
and Best Mobile Banking App by World Finance, Best Mobile Banking App and Best
Digital Bank by The Digital Banker Awards, and Best Digital Banking Initiative
at the Global Retail Banking Innovation Awards 2024.
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| L-R: Adebowale Shonekan, Head, Network Communications (Group & Subsidiaries), Access Bank Plc; Chukwudi Amadi, Team Lead, Digital Communications, Access Holdings Plc; Ezinne Nwene, Team Member, Digital Communications, Access Holdings Plc, receiving the Best Digital Commercial Bank award from Abbas Babagana, Chief Technical Officer, Federal Ministry of Communications & Digital Economy at the Digital Jurist Awards held in Lagos… recently. |
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