…identifies ways to Stay Safe from Fraudsters
PalmPay, a leading fintech company has restated its commitment to safeguarding the finances of over 35 million users of the app from fraudsters who are scheming to exploit them.
According to Femi Hanson, Head of Marketing
and Communications, Palmpay, the company has outlined safety tips that must be
observed in the new year to keep the users’ account and their funds safe and
secure.
Hanson noted that fraudsters are not ready to take
a break from their schemes as they remain on the prowl to exploit unsuspecting
victims.
It stated that fraudsters are deploying sophisticated tactics such as phishing attempts, fake websites as well as giveaway scams to take advantage of unsuspecting victims.
The safety tips to protect the PalmPay account
for the year include
1. Activate
the Night Guard Feature: Enable the Night Guard feature on your PalmPay
app to add extra security and verification for transactions made at night.
2. Set-up
Transaction Guard: Enable the Transaction Guard feature on the PalmPay app to add an
extra layer of security for transactions exceeding a set threshold.
3. Beware
of Phishing Attempts: PalmPay will never ask for your password,
PIN, or sensitive details via phone calls, emails, or SMS.
4. Use
Strong Passwords: Lock your devices and accounts with strong PINs, passwords, or
biometric authentication.
5. Enable
Two-Factor Authentication (2FA): Add an extra layer of security by
enabling two-factor authentication on your PalmPay account.
6. Keep
Your Password Confidential: Never share your account password with anyone,
including family and friends.
7. Report
Fraudulent Transactions Immediately: Use PalmPay’s in-app reporting
tools to quickly flag and resolve fraudulent transactions.
8. Stay
Updated: For up-to-date safety messages, view the in-app security centre and
follow verified PalmPay social media accounts.
9. Verify All
Transaction Platforms: Thoroughly investigate the transaction
platform to ensure legitimacy before completing the transaction.
10. Sign-up
for PalmPay Wallet Shield: Enjoy compensation for direct losses caused by
unauthorized transactions when you sign up for PalmPay Wallet Shield.
While urging app users to contact the customer
support team via [email protected], the
company charged them to stay vigilant.
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